Withdraw from contract

Your right of withdrawal

If you are a consumer residing in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you (or a third party other than the carrier indicated by you) acquire physical possession of the goods.

To exercise the right of withdrawal, you must inform us (PawJogger, hello@pawjogger.com) of your decision by an unequivocal statement before the 14-day period expires. You may use the form below, or the model withdrawal form available at the end of this page.

Submit your withdrawal notice

Effects of withdrawal

If you withdraw, we will reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than 14 days from the day on which we are informed about your decision to withdraw.

We may withhold reimbursement until we have received the goods back, or until you supply evidence of having sent back the goods, whichever is earliest. You must return or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. Returns are free worldwide, we cover the shipping.

Model withdrawal form (EU standard)

You may also copy this template, fill in the fields, and send it to hello@pawjogger.com.

To: PawJogger, hello@pawjogger.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract
of sale of the following goods (*) / for the provision of the following
service (*),

Ordered on (*) / received on (*):

Order number:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.