Privacy policy
Effective Date: 05.11.2025
At PawJogger, your privacy matters to us. Just like we care about making reliable gear for active dogs and their humans, we also care about how your information is handled. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.
What Information Do We Collect?
We collect personal information when you interact with our site. This might happen when you place an order, subscribe to our newsletter, enter a giveaway, reach out to us, or browse the store. Depending on what you're doing, we may ask for your name, email address, phone number, mailing address, or payment details. If you’re sending a gift, we’ll collect the recipient’s name and address too, but we don’t use their information for marketing.
We also use cookies to improve your experience on the site. More on that below.
How We Use Your Information
The information you share with us helps us process your orders quickly, offer customer support, and improve your experience. We may also use it to share updates or special offers if you’ve chosen to receive emails from us. If you’re part of a contest or promotion, your details help us run it properly. Everything we collect is meant to help serve you better and keep our store running smoothly.
How We Protect Your Information
Your information is stored securely and only accessed by trusted team members who need it to do their jobs. All sensitive data is encrypted using SSL (Secure Socket Layer) technology during transmission and stored safely in our systems. We take security seriously and do everything we can to protect your privacy.
Do We Use Cookies?
Yes. Cookies help us remember your cart, save your preferences, and understand how you use our site so we can make it better. You can choose to turn off cookies in your browser settings, though that may affect how some features work.
Do We Share Your Info?
We don’t sell or trade your personal information. We may share it with carefully selected third-party partners who help us operate the site, process payments, or fulfill your order, but only when necessary and always under strict confidentiality. We may also share information if required by law or if it’s necessary to protect our business or our users. Non-personal data, such as site traffic trends, may be used for analytics or marketing purposes, but it can’t identify you.
How to Opt Out or Edit Your Info
If you no longer wish to receive our emails, you can unsubscribe at any time using the link in our emails. If you need to update or delete your account details, you can do so in your account settings or by contacting us at hello@pawjogger.com. Please note we may keep some order details for record-keeping purposes.
Third-Party Links
Sometimes we share links to other websites or tools we trust. These sites have their own privacy policies, so we recommend reviewing them if you click through. We’re not responsible for their content or data practices.
Policy Updates
We may make changes to this Privacy Policy from time to time to reflect updates in our services or changes in the law. The most current version will always be available on this page.
Questions?
We’re here to help. If you have any questions about this policy or how we handle your data, email us anytime at hello@pawjogger.com.
Online Use Only
This Privacy Policy applies only to information collected through our website, not offline or by phone.
By using our site, you agree to this policy and the way we manage your information.
